Knowledge Base
Build a knowledge base for AI-enhanced search and retrieval.
Overview
The knowledge base stores documents that AI can search to provide accurate, organization-specific answers.
- Vector-based semantic search
- Full-text keyword search
- Multiple document sources
- Automatic chunking and embedding
Document Sources
| Source | Description |
|---|---|
| Manual Upload | PDF, text, markdown files |
| URL | Web pages and documentation |
| Confluence | Atlassian Confluence pages |
| SharePoint | Microsoft SharePoint documents |
| Incidents | Past incident reports |
| Sessions | Terminal session transcripts |
Search
Knowledge base search combines:
- Semantic Search - Find conceptually similar content
- Keyword Search - Match exact terms (BM25)
- Hybrid - Combine both for best results
AI Chat automatically searches the knowledge base when answering questions.