FAQ

General

Can I use NetStacks without the Controller?

Yes! The Terminal application works standalone for personal use. The Controller is only needed for enterprise features like centralized credential management, team collaboration, and automated tasks.

What devices does NetStacks support?

NetStacks supports any device with SSH access. We have optimized support for Cisco, Juniper, Arista, Palo Alto, Fortinet, and Linux devices. Other devices work with generic SSH support.

Can I import sessions from other terminal tools?

Yes! Go to File → Import → Sessions to import your existing session configuration from legacy terminal tools.

Licensing

Is there a free version?

A license is required to use NetStacks. Visit our pricing page for current plans.

How does licensing work for teams?

Professional licenses are per-user. Each team member needs their own license. Volume discounts are available for teams of 10 or more.

Security

How are credentials stored?

Credentials are encrypted using AES-256-GCM before storage. The encryption key is derived from your master key using Argon2. In standalone mode, credentials are stored locally encrypted. With the Controller, they're stored server-side and never sent to Terminal clients.

Does AI see my passwords?

No. Credentials are never sent to AI providers. Terminal output sent for analysis is scrubbed of sensitive data patterns.

Can I self-host the Controller?

Yes! The Controller is fully self-hostable. Deploy it on your own infrastructure using Docker or Kubernetes.